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The always-connected traveller: How mobile will transform the future of air...
Earlier this year, Amadeus commissioned Travel Tech Consulting to conduct research on airlines mobile trends. The whitepaper “The Always-Connected Traveller: How Mobile Will Transform the Future of...
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Google Flights
The much anticipated integration between ITA Software and Google arrived today with the launch of Google Flight search. The most visible enhancement in this new interface is the instant loading of...
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Where in the World is Norm Rose?
With all due respect to the classic children’s TV show and game Carmen Sandiego, I have borrowed the show’s tag line having just completed a grueling travel schedule that took me to London, Washington...
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Why Voice Interaction Will Change Mobile Travel
Last year I completed a number of intense research projects on mobile travel trends. This includes two reports for Amadeus -Navigating the Airport of Tomorrow and The Always Connected Traveler: How...
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How Can Regional TMCs Adapt to New Financial Models?
The corporate travel market has always been a bit of a paradox. Non-travel industry observers might assume that the big four Travel Management Firms (TMCs) – American Express, Carlson Wagonlit, BCD...
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The Impact of Mobile OS on Travel Distribution
Update: July 10th 2012 – Apple awarded iTravel Patent! The approaching wave of mobile OS travel buttons (Apple iTravel, Google Travel, Bing!Travel Mobile) need to be viewed within a historical context...
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The Future of Travel Distribution – Presentation at Farelogix Media Day
I was in Miami last week attending the Farelogix Media Day. My presentation entitled The Future of Travel Distribution can viewed via SlideShare. Part of my presentation discussed how competing...
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Travelport Breaks Ranks and Agrees to Integrate AA Direct Connect
Today’s Travelport /American Airlines announcement marks a watershed moment in airline travel distribution. Over the last six months the two camps seemed to be solidifying their positions. On the...
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NDC A Different Perspective
There has been a great deal written about IATA’s New Distribution Capability (NDC). Essentially NDC is an XML standard designed to allow airlines to deliver dynamic content and price based on a...
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Airline Customer Experience Management
Earlier this year I produced a report on Customer Experience Management (CEM). CEM is a major airline trend intended to gather customer insight from all points of passenger interaction and deliver...
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The Impact of the Lufthansa GDS Fee, Will Metasearch be Coming to Airline.com...
Lately, I have found it difficult to find time to blog as Travel Tech Consulting juggles multiple projects across the travel industry, but I felt compelled to comment on last week’s news that...
View ArticleClik here to view.
The Impact of Mobile OS on Travel Distribution
Update: July 10th 2012 – Apple awarded iTravel Patent! The approaching wave of mobile OS travel buttons (Apple iTravel, Google Travel, Bing!Travel Mobile) need to be viewed within a historical context...
View ArticleClik here to view.
The Future of Travel Distribution – Presentation at Farelogix Media Day
I was in Miami last week attending the Farelogix Media Day. My presentation entitled The Future of Travel Distribution can viewed via SlideShare. Part of my presentation discussed how competing...
View ArticleClik here to view.
Travelport Breaks Ranks and Agrees to Integrate AA Direct Connect
Today’s Travelport /American Airlines announcement marks a watershed moment in airline travel distribution. Over the last six months the two camps seemed to be solidifying their positions. On the...
View ArticleClik here to view.
NDC A Different Perspective
There has been a great deal written about IATA’s New Distribution Capability (NDC). Essentially NDC is an XML standard designed to allow airlines to deliver dynamic content and price based on a...
View ArticleClik here to view.
Airline Customer Experience Management
Earlier this year I produced a report on Customer Experience Management (CEM). CEM is a major airline trend intended to gather customer insight from all points of passenger interaction and deliver...
View ArticleClik here to view.
The Impact of the Lufthansa GDS Fee, Will Metasearch be Coming to Airline.com...
Lately, I have found it difficult to find time to blog as Travel Tech Consulting juggles multiple projects across the travel industry, but I felt compelled to comment on last week’s news that...
View ArticleClik here to view.
The Personalization Hype vs Reality
For the global travel industry, the subject of personalization has never been hotter. The number of articles, conference themes and startups pitches emphasizing personalization has reached the extreme...
View ArticleTravel Tech Investment Opportunities in a Post Covid-19 World
With the industry at a near standstill due to the global pandemic, we often forget that over the last decade the travel industry experienced significant investment from Angels, Venture Capitalists and...
View ArticleAs Travel Returns –Assessing Risk
I applaud the travel industry for its resilience in the face of the global pandemic. By all indications travel is slowly beginning to return. To aid in the recovery some sophisticated tools have been...
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